<style type="text/css"><!– .noscripthide { display:none; } .noscriptinline { display:inline; } .noscriptblock { display:block; } //–></style> .scripthide { display: none; } .scriptinline { display: inline; } .scriptblock { display: block; } .script12hide { display: none; } .script12inline { display: inline; } .script12block { display: block; } .lnav { position: absolute; } .lnavch { margin-left:26.0ex;}

CVO Group Romania is recruiting fluent German speakers for their
client, Tech Team. Tech Team is a multinational outsourcing company
with headquarters in Detroit, USA, who has opened an office in
Romania since February 2004. Therefore, they are looking to complete
their team by hiring young, enthusiastic and dynamic people.

Position: Customer Support Specialist

Position Description:

1. To ensure 1st level support service to resolve problems
encountered by external customers, which can mean inter alia:
„X Analysing support request sent by the customer by calls, mail,
web submit;
„X Giving required support, efficiently and effectively and in
accordance with priority;
„X Managing and reporting resolved problem.

2. To participate as a team member to achieve established
maintenance objectives, which can mean inter alia:
„X Working in close collaboration with colleagues to ensure that
service delivery to the customer is of the highest standard, giving
support to colleagues;
„X Working in accordance with TechTeam quality standards,
procedures and work instructions;
„X Reporting on progress, issues and problems to the supervisor;
giving suggestions to optimise service offered and work processes.

Requirements:
Fluent in Spanish/German
Good level of English Excellent communication skills
IT skills

Please, submit your CVs in an English version at
roma…@cvotechnology.com or call CVO Group Romania at 021.230.70.82
for more information.

[preluare ASCIG-ASE]